Welcome to Mobile Device Setup

This guide contains steps on how to install the Google Apps applications (Gmail and Sync) onto your BlackBerry device, and how to use them with Google Apps for your domain.

• Before you use Google Apps for your BlackBerry, be sure to disable the BlackBerry Device Manager on your computer. If you don't disable the application, this can cause problems with synchronization of your data.
  

• If you are uploading any personal contacts from your Outlook account with Google Apps Mail or calendar events to Google Apps Calendar, we recommend you do that first, and then synchronize Google Apps with your BlackBerry once you've finished uploading.
  

• If you have used the Google Apps Calendar Sync tool to synchronize Outlook with Google Apps, remove the Google Apps Calendar Sync from your computer. Otherwise, you may have data duplicated during synchronization. 
  

How to Get Help

Contact KTG if you need help.

Download Google Mail Application 

1. From the Internet Browser on your BlackBerry, go to

http://gmail.com/app

Note: The address http://www.gmail.com/app will not work. If your browser adds "www" at the beginning of the URL, press the t key. 

2. Scroll over the Install Now link, the click the trackball/wheel and select Get Link.

3. Select Download, and click the trackwheel/ball. You will then see the message "The application was successfully installed".

4. Click Run to start the application. 

A message will appear "The application Gmail has requested a http connection to www.google.com". Scroll down and click, "https connections to mail.google.com". Then select "Allow this connection". 

5. The Gmail login screen will appear. 

Enter your full email address and password and click Sign In to verify that you can access your Google Apps Mail account.  

6. Verify you have the new GMAIL icon  on your BlackBerry desktop or in your Applications folder on your BlackBerry desktop. If you don't see the icon, you may be using a BlackBerry theme that hides the icon. Disable the BlackBerry theme to continue.

Congratulations!  You've installed the Gmail application for the BlackBerry.  Next, you will install the Sync application so that you can synchronize your Google Apps contacts and calendar information on your BlackBerry.

Download Google Calendar/Contact Sync Application

This application syncs contacts and calendar information between your BlackBerry and Google Apps.

Important: Do not use the "Sync" option in the upper right hand corner of Google Calendar to synchronize with your BlackBerry. Follow these instructions to use the BlackBerry application instead. 

To install the application:

1. From your Internet Browser on your BlackBerry, go to 

http://m.google.com/sync 

2. Scroll over the Install Now link, then click the trackwheel/ball and select Get Link.

3. Select Download.

4. A message will pop up ‘ The application was successfully installed’. Select ‘OK’, click trackwheel/ball

Verify the new Google Sync icon appears on your desktop or in your applications folder.   If the icon is not there, you may be using a BlackBerry theme that hides the icon. Disable the BlackBerry theme to continue.

Congratulations! You've successfully connected your Blackberry to Google Apps.